Real-time remote monitoring, access, and troubleshooting of NavCom equipment from shore ensures cyber security.
HermAce is a tool capable of detecting, diagnosing, and predicting errors in the Furuno Equipment using Digital Twin technology. Its quality and reliability have been evaluated by the British Maritime Classification Society Lloyd's Register, and we have acquired the "Digital Twin READY" certification for a Digital Health Management (DHM) developer in the marine and offshore industry. In addition, the HermAce is accredited as the "Cyber Security Level 3" by LR, which indicates to meet the security requirements for ships. For more information, click here.
HermAce has acquired the "Innovation Endorsement for Products & Solutions" certification by Japan Maritime Classification Society ClassNK. This tool was evaluated for improving maintenance quality by collecting and visualizing data from Furuno equipment installed on ships and performing real-time monitoring. For more information, click here.
* Under review for compliance with IACS UR E27.
HermAce is a remote monitoring tool that uses digital twin technology to remotely monitor the status of electronic equipment onboard while ensuring the security of the ship's network. Data from Furuno's navigation and communication equipment can be collected, distributed, and monitored in real-time, enabling quick support of ships. A new diagnostic tool called FurunoTips encapsulates Furuno's 70+ years of technological expertise into a digital solution, providing insightful information and troubleshooting capabilities that allow customers to quickly take action when alerts occur.
HermAce can also deliver Navigation equipment information to shore, automatically update ENC charts, remotely update software, and minimize the time required for annual VDR inspections, depending on customer needs.
HermAce is used as a security gatekeeper between Furuno's navigation and communication equipment and onboard IT systems. Its high performance and reliability strengthen the network's security, allowing the use of HermAce's main functions of data communication between land-based shore and vessel and data distribution to external devices with peace of mind.
Critical data pertaining to the vessel's equipment is collected through the HermAce gateway and then transmitted to cloud infrastructure, making it available to users anytime through a web portal interface.
If an important alert is received, notification and troubleshooting instructions will be immediately sent to designated accounts without waiting for a crew member's report.
The HermAce Portal analyzes equipment failure and monitors the ship's OT network system diagram, providing connectivity status, alerts, and network configuration for IT department review. Troubleshooting with the HermAce Portal is effortless.
By combining alert information with health status data, it is possible to identify the cause of symptoms and suspected spare parts.
Furuno Tips, a compilation of digitized Furuno technical know-how, allows users to access necessary troubleshooting methods without contacting the manufacturer when equipment symptoms occur.
Data from various navigational and communication devices collected by HermAce can be distributed through API (Application Programming Interface),
including:
This data and more can be distributed to any 3rd party system locally or through the cloud, depending on customer needs.
Annual VDR inspections, which previously required the dispatch of a technician, can be remotely completed with necessary data acquired via HermAce.
Remote inspection can be carried out anytime, anywhere. By removing the need to schedule technicians, the reduction of running costs and operation burden is achieved.
Perform a pre-survey check at any time to ensure the data is recorded correctly in the VDR. This practice dramatically reduces the possibility of unexpected events occurring during inspections and can significantly improve service completion rates.
Health Status, such as CPU temperature and fan speed, can be extracted and visualized with threshold information. Predictive maintenance of Radar magnetrons can also be achieved efficiently.
With Furuno's expertise and decades of experience, it is now possible to replace parts based on actual measured values according to the usage of each magnetron instead of relying on the less accurate recommended replacement time.
To optimize the ship's route through the new HermAce Portal, users can use the route optimization function to improve operational efficiency during the voyage. Planned routes can be remotely monitored with ETA information, and an optimized route can be returned to the ship.